CARE ADHD Terms and Conditions
1 Information about us
1.1 The Centre for ADHD Research & Excellence Ltd trading as CARE ADHD is a limited company registered in England and Wales under number 14535089, whose registered address is Unit 8 The Courtyard Gaulby Lane, Stoughton, Leicestershire, England, LE2 2FL.
1.2 We are regulated by the Care Quality Commission (“CQC”) the body who oversees health and social care services in England and Wales. Our provider number is 1-14749467228.
2 Introduction to our Services
2.1 We are a CQC-registered organisation specialising in the assessment, diagnosis, and treatment of Attention Deficit Hyperactivity Disorder (ADHD) for individuals in the United Kingdom. Our clinicians, with a wealth of experience, adhere to the NICE guidelines for assessment, diagnosis, prescribing, medications management and treatment of ADHD, ensuring that our services meet the highest standards of care. We offer comprehensive aftercare, including psychology services and medication management, to support ongoing well-being. Our innovative app enhances the psychological care journey by providing seamless access to ADHD coaches, Cognitive Behavioural Therapy (CBT), and daily activities designed to empower users and improve their quality of life. Our services facilitate access to professional medical advice and include referrals and, if agreed upon with your allocated clinician, the option to purchase private prescriptions for specific medications (collectively referred to as the “Services” or a “Service”).
2.2 Your use of the Services will include our website (https://www.careADHD.co.uk), digital applications, and software solutions such as video consultations, online medical records access, and electronic communication systems.
2.3 We provide services to adults from the UK, in line with our registration with the CQC. If you are using our Services from outside the UK, it is your responsibility to ensure that accessing our services is legal in your country or region. Our Services comply with UK laws and regulations, and we cannot be held responsible for any discrepancies between UK laws and the healthcare laws of other countries. We can assess individuals from outside the UK, but we can only offer a treatment plan if you are registered with a GP in the UK.
2.4 Our Services are available Monday to Friday between 9am and 5pm. We do not offer a crisis service. In these circumstances, please contact your local GP or consider urgent options on the NHS.UK website.
2.5 Our Services include:
2.5.1 ADHD Assessment;
2.5.2 ADHD Coaching;
2.5.3 Pharmacological Treatment;
2.5.4 Psychological Treatment which includes a 12 week CBT online course.
2.6 Our Services are primarily offered in English, but we could arrange interpreting services if this required. For more information, please contact us.
2.7 To access our Services, you must be at least eighteen (18) years of age and have the legal capacity and authority to agree to these Terms and Conditions on your own behalf.
2.8 Our focus is on providing remote mental health advice, consultations, and information services. Not every case is suitable for remote treatment. We recommend reaching out to us or reviewing our website for more details before booking an appointment.
2.9 We offer a secondary care service, and you acknowledge the importance of notifying your local primary care providers, both for your safety and our assurance. Typically, this means liaising with your GP or a local medical facility. In certain instances, we can provide Services to those who have justified reasons for not disclosing a local medical practitioner, but this is evaluated on an individual basis.
2.10 Our Services are provided via the internet, and internet-capable devices. All clinical appointments are conducted through video meetings, using Microsoft Teams. Microsoft Teams is a versatile collaboration platform that is compatible with a wide range of operating systems. You can use Microsoft Teams on Windows, macOS, Linux, Android, and iOS. To use our Services, please ensure that you have a device with internet access which meets the required operating system requirements. Details can be found here System requirements clause 19.
2.11 Your login details for the Services are unique to you, and you are responsible for keeping them confidential. You are accountable for all activities conducted under your login. You must ensure that no one else uses your account. Promptly inform us of any actual or suspected unauthorised use of your account or any other security concerns as soon as you become aware of them. Until we are notified of suspicious activity or security issues, we will assume all actions associated with your account are authorised by you.
2.12 For your security, we recommend using a secure network, Wi-Fi, or VPN when accessing our Services. We cannot be liable for any loss of data that occurs when using an unsecured or public network to access the Services.
2.13 To commence the Services and for each online appointment you will be required to provide photo ID for identity verification. We will ask you to provide one of the following forms of ID:
2.13.1 Valid Passport;
2.13.2 Residence permit issued by the Home Office;
2.13.3 EU or Swiss national identity photo-card;
2.13.4 Valid UK photo-card driving licence;
2.13.5 Valid armed or police forces photographic identity card;
2.13.6 Photographic disabled blue badge;
2.13.7 Citizen card; or
2.13.8 Valid student ID with photograph.
2.14 If you wish to access our Services via the NHS Right to Choose, please visit your GP to do this before booking an assessment or treatment. Please understand that this is a process you need to initiate through your registered doctor’s surgery.
3 Our Contract
3.1 These Terms and Conditions govern the sale and provision of Services by us and will form the basis of the Contract between us and you. Before registering on our website for our Services, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please contact us for clarification.
3.2 Nothing provided by us including, but not limited to, marketing literature, Fee lists and other documents constitutes a contractual offer capable of acceptance. Your request for an initial appointment for the Services constitutes a contractual offer that we may, at our discretion, accept.
3.3 A legally binding contract between us and you will be created when we confirm your registration on our website and we send to you the pre-assessment forms for completion. Our confirmation will be provided to the email address provided by you.
3.4 We shall ensure that the following information is given or made available to you prior to the formation of the Contract between us and you, save for where such information is already apparent from the context of our relationship:
3.4.1 the main characteristics of the Services;
3.4.2 our identity (set out above in clause 1) and contact details (as set out below in 14);
3.4.3 the Fee for the Services including taxes or, if the nature of the Services is such that the Fee cannot be calculated in advance, the manner in which it will be calculated;
3.4.4 the arrangements for payment, performance and the time by which (or within which) We undertake to perform the Services;
3.4.5 our complaints handling policy; and
3.4.6 the duration of the Contract, where applicable, or if the Contract is of indeterminate duration or is to be extended automatically, the conditions for terminating the Contract.
4 Provision of Services
4.1 Any request for our Services will be subject to these Terms and Conditions.
4.2 You may change the scope of the Services you have requested at any time by contacting us. We will inform you of any change to the Fee because of the change, in writing.
4.3 We may cancel your request for Services at any time due to the unavailability of required personnel or materials, or due to the occurrence of an event outside of our reasonable control. If such cancellation is necessary, we will inform you as soon as is reasonably possible. If you have made any payments to us under clause 5, the payment(s) will be refunded as soon as is reasonably possible, and in any event within 14 days of us informing you of the cancellation. Cancellations will be confirmed in writing.
5 Cooling Off Period
5.1 You have a legal right to a “cooling off” period within which you can cancel the Contract for any reason. This period begins once we have accepted your registration on our website and sent to you the pre-assessment forms. This is when the Contract between you and us is formed. The period ends at the end of 14 calendar days after that date.
5.2 If you wish to exercise your right to cancel under this clause 5, you must inform us of your decision within the cooling off period. Please contact us directly to cancel, using the following details:
Email: enquiries@careadhd.co.uk
5.3 We may ask you why you have chosen to cancel and may use any answers you provide to improve our Services in the future, however please note that you are under no obligation to provide any details if you do not wish to.
5.4 If the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
5.4.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete;
5.4.2 If you cancel after provision of the Services has begun but is not yet complete you will still be required to pay for the Services provided up until the point at which you inform us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing.
5.4.3 Refunds, where applicable, will be issued no later than 14 calendar days after you inform us that you wish to cancel. Refunds will be made using the same payment method you used when ordering the Services unless you specifically request that we make a refund using a different method.
6 Fee and Payment
6.1 The Fee for the various Services will be that shown in our Fee List.
6.2 The initial Fee will be payable by you upon registration on our website.
6.3 We will confirm the Fee for any additional Services when we confirm any future appointment booking or any request by you for additional Services and when such Fee will be payable.
6.4 Our Fees may change at any time, but these changes will not affect any appointments already made or Services requested that we have already accepted. Please note that additional charges, such as for extra appointments or private prescriptions, will be invoiced and required to be paid in advance.
6.5 Payment for any appointment will need to be made in advance. If payment is not received and cleared before the day of the appointment, it will be cancelled.
6.6 If you do not make payment to us by the due date, we may charge you interest on the overdue sum at the rate of 2% per annum above the base lending rate of Bank of England from time to time. Interest will accrue on a daily basis from the due date for payment until the actual date of payment of the overdue sum, whether before or after judgment. You must pay any interest due when paying an overdue sum.
6.7 The provisions of clause 6.5 will not apply if you have promptly contacted us to dispute an invoice in good faith. No interest will accrue while such a dispute is ongoing.
6.8 You acknowledge that the provision of the Services does not guarantee a diagnosis of a medical condition and no refund of the Fee will be due if a diagnosis is not made.
7 Providing the Services
7.1 As required by law, we will provide the Services with reasonable skill and care, consistent with best practices and standards and in accordance with any information provided by us about the Services and about us.
7.2 We will begin providing the Services on the date confirmed in our confirmation of your initial appointment.
7.3 We will continue providing the Services to you whilst we assess and diagnose your condition and provide you with a treatment plan.
7.4 After the initial assessment:
7.4.1 if you are diagnosed, we will offer additional Services such as psychology and/or a medication pathway which will be subject to these Terms and Conditions; or
7.4.2 if you do not want any additional Services our Contract will terminate.
7.5 We will make every reasonable effort to complete the Services in accordance with the timescales notified to you. We cannot, however, be held responsible for any delays if an event outside of our control occurs. Please see clause 12 for events outside of our control.
7.6 In certain circumstances, for example where we encounter a technical problem, we may need to suspend the Services to resolve the issue. Unless the issue is an emergency and requires immediate attention, we will inform you in advance in writing before suspending the Services.
7.7 If the Services are suspended by us, you will not be required to pay for them during the period of suspension. You must, however, pay any invoices that you have already received from us by their due dates.
7.8 If you do not pay us for the Services as required by clause 5, we may suspend the Services until you have paid all outstanding sums due. If this happens, we will inform you in writing. This does not affect Our right to charge you interest under clause 6.6.
8 Your Responsibilities and acknowledgement
8.1 We will require certain information or actions from you to provide the Services from time to time.
8.2 You are required to fill out pre-assessment forms and any other necessary documents completely and accurately prior to your first appointment. It is essential that these forms are submitted back to us promptly. Failure to return completed forms in a timely manner may result in the postponement or cancellation of your first appointment until all required information is provided.
8.3 We will notify you of any additional information or actions required by you either during your subsequent appointments or in writing.
8.4 If the information or action required of you is delayed, incomplete or otherwise incorrect, we will not be responsible for any delay caused as a result. If additional work is required from us to correct or compensate for a mistake made because of incomplete or otherwise incorrect information or action on your part, we may charge you a reasonable additional sum for that work.
8.5 In certain circumstances, for example where there is a delay in you sending us information or taking the requested action, we may suspend the Services (and will inform you of that suspension in writing).
8.6 Throughout the duration of our Contract, you are required to:
8.6.1 ensure that all information you provide is accurate and honest;
8.6.2 to provide information in clear English or in the agreed language for the consultation;
8.6.3 complete physical health readings (weight, pulse rate, blood pressure reading taken on upper arm, ECG if you suffer with cardiac conditions) before commencing medication treatment;
8.6.4 seek further medical advice from your GP or another medical professional if you have any doubts about the suitability of our Services for your needs or any information on our website;
8.6.5 adhere to the guidance and instructions provided by our clinicians;
8.6.6 follow all directions regarding the usage of any medications or healthcare products we recommend or prescribe, including adherence to use-by dates;
8.6.7 promptly report any adverse or unexpected effects of treatments recommended by us;
8.6.8 store any prescribed medicines out of reach of children and in a secure environment;
8.6.9 inform us if any information you have provided becomes outdated or inaccurate; and
8.6.10 refrain from altering, amending, or tampering with the contents of any documents created and issued to you.
8.7 Our Services are tailored to your individual needs, so please avoid registering multiple times for our Services.
8.8 We cannot assure the availability of any of our clinicians on a specific date or time. Whilst we will try to arrange appointments as soon as possible, we cannot guarantee appointments at a particular time.
8.9 You acknowledge that our clinicians create prescriptions, letters, etc., based on their professional judgement and legal obligations, and the content of such documents is individualised based on the information you provide. Tampering with the content of these documents is prohibited.
8.10 There is no assurance that the content of the documents will meet your expectations or contain what you desired, hoped for, expected, were informed of, understood, or believed they would contain.
8.11 Different clinicians may offer varying clinical opinions on the same condition or symptoms. If these opinions are reasonably held, differing opinions do not indicate a defective service.
8.12 Abuse or offensive behaviour towards clinicians is not tolerated and we may cancel any appointment or cease providing the Services, if this is the case.
8.13 Clinicians will only prescribe medication if, in their professional opinion, it is in their patient’s best interests. They may be unable to prescribe certain medications based on an online consultation, depending on the condition and your location. We may not be able to prescribe medication to you if you are currently using recreational drugs or taking other prescribed medications.
8.14 You understand there is no guarantee of a diagnosis of a medical condition or being issued with a prescription for any medication. The issuance of any prescription is at the sole discretion of your clinician, subject to the limitations.
8.15 We will automatically share your medical information with your local primary care service unless you choose to opt out of this part of the Service. You will be informed about your options regarding medical record sharing before your first appointment, with the choice to share your medical records being entirely up to you.
9 Registration, Appointment Booking, Appointment Cancellations and Missed Appointments
9.1 Upon registration on our website and payment of the applicable Fee we will send to you the pre-assessment forms and any other necessary documents which will need to be completed.
9.2 Once we have received the completed pre-assessment forms, we will send you confirmation of your appointment date and time by email. If you don’t get this confirmation within 72 hours of submitting your forms, please contact us to confirm your booking.
9.3 We will inform you via email as soon as possible if there are any changes or cancellations to your appointment.
9.4 We allow you to join your online appointment up to ten (10) minutes after the scheduled start time. For example, if you have a 1-hour session booked at 2pm, you may start the consultation at 2.10pm, but no later than that.
9.5 If you are unable to attend an appointment: –
9.5.1 we will provide a full refund of the Fee for that appointment provided that you give us at least 7 days’ notice of your inability to attend the scheduled appointment.
9.5.2 50% of the Fee for that appointment will be payable if you cancel between 2 to 7 days before the appointment; and
9.5.3 the full Fee for the appointment will be payable if you cancel within 48 hours of the appointment, fail to attend any schedule appointment or arrive late to the appointment in accordance with clause 9.5.
9.5.4. If you do not attend your appointment or cancel within 48 hours, and would like to re-schedule another one, a discounted charge of £150 will be payable to schedule a new appointment.
The conditions in 9.5. above reflect the fact that CARE ADHD needs to pay senior clinical and administrative staff for significant preparatory work, and for the missed appointment itself.
9.6 Please submit any cancellations by email to enquiries@careadhd.co.uk. We will confirm the cancelled appointment by email and notify you if all or part of the Fee for the appointment is payable. If you do not receive a cancellation email, please contact us.
9.7 In the unlikely event that we miss a scheduled appointment and we have not informed you of this by providing 48 hours notice, we will provide a refund for the sums paid for that appointment unless you agree to reschedule the appointment with us.
10 Problems with the Services and Your Legal Rights
10.1 We always use reasonable efforts to ensure that our provision of the Services is trouble-free. If, however, there is a problem with the Services we request that you inform us as soon as is reasonably possible.
10.2 We will use reasonable efforts to remedy problems with the Services as quickly as is reasonably possible and practical.
10.3 If we do not perform the Services with reasonable skill and care, you have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you, you have the right to a reduction in Fee. If the Services are not performed in line with information that we have provided about them, you also have the right to request repeat performance or, if that is not possible or done within a reasonable time without inconvenience to you (or if our breach concerns information about us that does not relate to the performance of the Services), you have the right to a reduction in Fee. If for any reason we are required to repeat the Services in accordance with your legal rights, we will not charge you for the same and we will bear any and all costs of such repeat performance. In cases where a Fee reduction applies, this may be any sum up to the full Fee and, where you have already made payments to us, may result in a full or partial refund. Any such refunds will be issued without undue delay (and in any event within 14 days starting on the date on which we agree that you are entitled to the refund) and made via the same payment method originally used by you unless you request an alternative method.
11 Our Liability
11.1 We will be responsible for any foreseeable loss or damage that you may suffer because of our breach of these Terms and Conditions or as a result of our negligence. Loss or damage is foreseeable if it is an obvious consequence of the breach or negligence or if it is contemplated by you and us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.
11.2 Nothing in these Terms and Conditions seeks to exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
11.3 Nothing in these Terms and Conditions seeks to exclude or limit our liability for failing to perform the Services with reasonable care and skill or in accordance with information provided by us about the Services or about us.
11.4 Nothing in these Terms and Conditions seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.
12 Events Outside of Our Control (Force Majeure)
12.1 We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control.
12.2 If any event described under this clause 12 occurs that is likely to adversely affect our performance of any of our obligations under these Terms and Conditions:
12.2.1 we will inform you as soon as is reasonably possible;
12.2.2 our obligations under these Terms and Conditions will be suspended and any time limits that we are bound by will be extended accordingly;
12.2.3 we will inform you when the event outside of our control is over and provide details of any new dates, times or availability of Services as necessary;
12.3 If an event outside of our control occurs and you wish to cancel the Contract, you may do so in accordance with your right to cancel under clause 13.1. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible, and in any event within 14 days of our acceptance of your cancellation notice.
12.4 If the event outside of our control continues for more than 4 weeks, we will cancel the Contract in accordance with our right to cancel under clause 13.4.3 and inform you of the cancellation. Any refunds due to you because of that cancellation will be paid to you as soon as is reasonably possible, and in any event within 14 days of our cancellation notice.
13 Termination of the Contract
13.1 If any of the following occur, you may cancel the Services and the Contract immediately by giving us written notice:
13.1.1 we have breached the Contract in any material way and have failed to remedy that breach within 30 days of you asking us to do so in writing; or
13.1.2 we enter liquidation or have an administrator or receiver appointed over our assets; or
13.1.3 we are unable to provide the Services due to an event outside of our control (as under clause 12.3); or
13.1.4 we change these Terms and Conditions to your material disadvantage.
13.2 If you have made any payment to us for any Services we have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 days of our acceptance of your cancellation. If we have provided Services that you have not yet paid for, the sums due will be deducted from any refund due to you or, if no refund is due, we will invoice you for those sums and you will be required to make payment in accordance with clause 5.
13.3 Once we have begun providing the Services, we may cancel the Services and the Contract at any time by giving you 48 hours written notice. If you have made any payment to us for any Services we have not yet provided, these sums will be refunded to you as soon as is reasonably possible, and in any event within 14 days of our cancellation notice. If we have provided Services that you have not yet paid for, the sums due will be deducted from any refund due to you or, if no refund is due, we will invoice you for those sums and you will be required to make payment in accordance with clause 5.
13.4 If any of the following occur, we may cancel the Services and the Contract immediately by giving you written notice:
13.4.1 you fail to make a payment on time as required under clause 5; or
13.4.2 you have breached the Contract in any material way and have failed to remedy that breach within 48 hours of us asking you to do so in writing; or
13.4.3 we are unable to provide the Services due to an event outside of Our control (for a period longer than that in clause 12.4).
13.5 For the purposes of this clause 13 a breach of the Contract will be considered ‘material’ if it is not minimal or trivial in its consequences to the terminating party. In deciding whether or not a breach is material no regard will be had to whether it was caused by any accident, mishap, mistake or misunderstanding.
14 Communication and Contact Details
14.1 If you wish to contact us, you may do so by telephone at 02045250709 or by email at enquiries@careadhd.co.uk
15 Complaints and Feedback
15.1 We always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any cause for complaint.
15.2 All complaints are handled in accordance with our complaints handling policy and procedure, available from Complaints Policy – Care ADHD.
15.3 If you wish to complain about any aspect of your dealings with us, including, but not limited to, these Terms and Conditions, the Contract, or the Services, please contact Us.
16 How We Use Your Personal Information (Data Protection)
16.1 We will only use your personal information as set out in our Privacy Notice available from Privacy Policy – Care ADHD
16.2 Appointment Recordings
16.2.1 Recording clinical consultations offers several benefits, including aiding in clinical quality audits, safeguarding, training, and providing patients with a reference for health management advice. Recordings can be especially helpful for patients with memory loss or cognitive impairments and for involving family members in care and decision-making.
16.2.2 At the start of an appointment, the clinician will ask for your explicit consent to record the session. If you prefer not to have the consultation recorded, it’s important to communicate this clearly to the clinician, who will then ensure the session is not recorded. Regardless, the clinician will maintain accurate records of the discussion to for your medical records.
16.3 Electronic Medical Record
16.3.1 Your electric medical record (“EMR”) is established to document, store, and allow access to your personal health information online, including medical history, current health conditions, medications, and more. It is also used by your clinician to record the outcomes of medical encounters with you. Any information provided during the provision of the Services (including video, chat messages, etc.) becomes part of your EMR when recorded by your clinician. If there is specific information you want added to your EMR, you must communicate this to your clinician during your appointment. For more details on the usage of your EMR, please refer to our Privacy Policy.
17 Other Important Terms
17.1 We may transfer (assign) our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if we sell Our business). If this occurs you will be informed by us in writing. Your rights under these Terms and Conditions will not be affected and our obligations under these Terms and Conditions will be transferred to the third party who will remain bound by them.
17.2 You may not transfer (assign) your obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without our express written permission.
17.3 The Contract is between you and us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions.
17.4 If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, those provisions shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.
17.5 No failure or delay by us in exercising any of our rights under these Terms and Conditions means that we have waived that right, and no waiver by us of a breach of any provision of these Terms and Conditions means that we will waive any subsequent breach of the same or any other provision.
18 Governing Law and Jurisdiction
18.1 These Terms and Conditions, the Contract, and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the law of England & Wales.
18.2 Any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, the Contract, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency
19 Microsoft Teams Requirements: –
19.1 Below are the specific operating system requirements and versions needed to run Microsoft Teams:
19.1.1 Windows
(a) Windows 11: All versions.
(b) Windows 10: All versions are supported. For optimal performance, Microsoft recommends using the latest version of Windows 10.
(c) Windows 8.1: Supported but not recommended due to its age.
(d) Windows Server: Versions 2019 and later are supported.
19.1.2 macOS
(a) macOS 10.15 (Catalina) and later: Teams is compatible with Catalina, Big Sur, Monterey, and later versions of macOS.
19.1.3 Linux
(a) Linux Distributions: Teams is available as a .deb and .rpm package for distributions like Ubuntu, Debian, Fedora, and CentOS.
(b) Specific Versions: Ubuntu 16.04 LTS and later, Fedora 30 Workstation and later, and other similar distributions.
19.1.4 Mobile Devices
(a) iOS: iOS 15.0 or later is recommended for iPhone and iPad devices.
(b) Android: Android 8.0 or later is required for optimal performance.
19.1.5 Web Browsers
(a) Microsoft Teams can also be accessed through major web browsers without the need to download the app:
(b) Google Chrome: Latest three versions.
(c) Microsoft Edge: Latest three versions.
(d) Mozilla Firefox: Latest three versions.
(e) Safari: Latest version on macOS.
Note: Internet Explorer 11 and Safari on iOS are not supported for Teams meetings.
19.2 Additional Considerations
19.2.1 Hardware Requirements:
(a) Processor: 1.6 GHz or faster, dual-core.
(b) Memory: 4 GB of RAM or more.
(c) Hard Disk: 3 GB of available disk space.
(d) Display: 1024 x 768 screen resolution minimum.
19.2.2 Network Requirements:
(a) Reliable internet connection with at least 1.2 Mbps for audio calls and 4.0 Mbps for HD video calls.